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| 1 |  | Total quality management / Dale H. Besterfield and others . - 5th ed. - Tamil Nadu, India : Pearson India Education Services Pvt. Ltd, 2019 . - xxi, 558p. : illustrations ; 25cm
Chỉ số phân loại DDC: 658.4/013 21
File đính kèm http://192.168.9.110/edata/EBOOKS/EBOOK/Total-quality-management_5ed_Dale-H.Besterfield_2019.pdf |
| 2 | | Total quality management : Text with cases / John S. Oakland . - 3rd ed. - Oxford ; Burlington, MA : Butterworth-Heinemann, 2003 . - x, 483p. : illustrations ; 25cm
Chỉ số phân loại DDC: 658.4/013 21
File đính kèm http://192.168.9.110/edata/EBOOKS/EBOOK/Total-quality-management_Text-with-cases_3ed_John-S.Oakland_2003.pdf |
| 3 | | Total quality management and operational excellence : Text with cases / John S. Oakland . - 4th ed. - New York : Routledge, 2014 . - xxiv, 530p. : illustrations ; 26cm
Chỉ số phân loại DDC: 658.4/013 21
File đính kèm http://192.168.9.110/edata/EBOOKS/EBOOK/Total-quality-management-and-operational-excellence_Text-with-cases_4ed_John-S.Oakland_2014.pdf |
| 4 | | Total quality management for engineers / Mohamed Zairi . - Cambridge, England : Woodhead Pub., 1991 . - xi, 254p. : illustrations ; 24cm
Chỉ số phân loại DDC: 620/.0068/5 20
File đính kèm http://192.168.9.110/edata/EBOOKS/EBOOK/Total-quality-management-for-engineers_M.Zairi_1991.pdf |
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